Dear RW156264,
Hello, we are very sorry for the inconvenience caused. Regarding the vacuum cleaner issues you mentioned:
Please confirm whether there is too much garbage in the dust cup and clean it up.
Please confirm whether the filter is clogged due to excessive dust, and clean it up. Please confirm whether the filter has been thoroughly dried before use.
Please check whether the cyclone assembly is blocked or not installed in place. Please clean it up and reinstall.
Please check whether the main suction port, metal tube, brush bar interior, and other parts are blocked by foreign objects. If so, please clean them up and try again.
Please check whether the baffle of the main suction port can be switched normally when shaking.
If the issue persists, please contact online customer service for further assistance.
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