|
Dear AF655159,
Thank you for bringing up the cleaning issue concerning your X40 Ultra Complete. We’re here to help. Please consider the following suggestions to enhance your cleaning experience:
Our robots support CleanGenius mode and custom cleaning, which can match the cleaning needs of various scenarios.
1. In the early stages of use, the floor of the home environment is relatively dirty, and the robot can clean areas that are not convenient for manual cleaning. Therefore, there is a lot of floating dust when cleaning for the first time. It is recommended that you use the small square meter once wash setting in the early stage, and then choose the large square meter once wash setting after using it a few times to keep the floor clean.
2. The ultimate mode of CleanGenius mode can be used, with more dense bowstring throughout the house, slower cleaning speed, and cleaner cleaning. The dust will definitely decrease in the future, and the ground will also become cleaner.
3. You can also adjust the robot suction and cleaning frequency settings in the custom cleaning mode of Mopping after vacuuming to achieve cleaner cleaning.
If you need further assistance, please provide your service ticket number or feel free to contact us via “Me” > “Help & Feedback” > “Contact Us” > “Online Customer Service.”
| 
