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Dear OP313911，
Hello, we apologize for the inconvenience you are experiencing. To address the issue, please follow the troubleshooting steps below:
1.Remove the washboard and check whether the sewage outlet is blocked. Clean it if necessary, and wipe the overflow sensors on the washboard.
2.Take out the used water tank and check whether the sealing ring is loose or dirty. Make sure to adjust it manually if needed and wipe it with a clean cloth.
3.After emptying the dirty water, secure the clip of the used water tank and ensure it is properly fastened.
4.Place the used water tank back into the base station, gently press down to ensure it is installed correctly.
If the issue persists after these steps, please contact our online customer service for further assistance.
If you need further assistance, please provide your service ticket number or contact us via me > Help & Feedback > Contact us > Online Customer Service. | 
